Brand Delivery
Brands tell stories. They speak to where we have come from and make a declaration about the aspirations we have for the future. Brands make statements about what we believe in and how we wish to engage with the world around us.
This engagement happens in a variety of ways. It takes place when the phone is answered and when a customer is greeted by a staff member. And it happens when a visit is made to your website. Each of these points of contact with the brand is a one-on-one experience. However, brand promotion, communication and advertising represent a different type of engagement. It exposes the brand to an extremely wide audience, including customers, potential customers, the media, the competition, and all manner of stakeholders.
Brand delivery can be manifest in many ways – launch activities, e.g. applying the brand to all corporate collateral, designing, and developing a website, setting up new social media profiles and designing promo and comms templates for these channels, creating new signage, and environmental graphics.
Once these mandatories are executed, we focus on launching the brand and a promotional, comms or advertising campaign.
Often these activities involve the progressive execution and implementation of the brand over an extended period based on the activities outlined in the promotional plan.
Throughout this process, all implementation activities are monitored against the brand standards to ensure consistency and assessed to gauge whether the broader brand objectives are being achieved.
In addition, our role can also include project management, print management, media liaison and evaluation.